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  • 𝗖𝗛𝗜𝗞𝗔𝗡𝗞𝗔𝗥𝗜 𝗕𝗬 𝗦𝗔𝗟𝗜𝗧𝗘𝗫 | 𝐋𝐈𝐕𝐄 𝐍𝐎𝐖 | 𝟑𝐏𝐂 𝐔𝐍𝐒𝐓𝐈𝐓𝐂𝐇𝐄𝐃 | 𝗜𝗡-𝗦𝗧𝗢𝗥𝗘𝗦 & 𝗢𝗡𝗟𝗜𝗡𝗘

New FAQ's

A : You can order through 2 channels i.e   1)Website   2)Social Media  (Facebook /  Insta  / Whatsapp)

Website:-
Step 1 : Select Product

Step 2 : Click ‘Add to cart’

Step 3 : Click “Proceed to checkout”

Step 4 : Fill Contact information and click ‘Continue to shipping method’

Step 5 : Click ‘Payment Method’

Step 6 : Select ‘COD’ if you want to pay in cash to rider or select ‘Mcb Visa Master Card’ if you want to pay through card.

Step 7 : Click ‘Complete Order’

 

Social Media (Within Pakistan Only):-

Kindly send us your following details on Fb inbox , Insta Dm OR Whats app us at 0337-7254839.
1) Name
2) Number
3) Full Address
4) Design Number

 

Note : Please read product description carefully before ordering. Order placed on Social Media or Whats app is subject to availability.

International Customers can place order on website only and during checkout it is compulsory to select “payment method” that mentions “Debit/Credit or Paypal Option”.

 

Within Pakistan Delivery : Rs.150 Delivery Charges up to 2 Dresses , FREE Delivery on 3 Dresses or above

Outside Pakistan Delivery : Delivery charges are different for each country and weight of the parcel. Please check this table to check international rates

 

Within Pakistan Delivery : 4-5 Working days.

Outside Pakistan Delivery : 8-12 Working days

 

A : Yes we do deliver wide. If you want delivery outside Pakistan , you have to order on website and pay through debit/credit card. Delivery charges will be calculated at the time of heck out but you can also check delivery charges here :

 

We don't have our own stores at the moment. You can purchase our articles from our website or from multi brand stores. (Attached stores list)


Store List :

 

A : We do not provide customized stitching, we have standard stitched sizes. I.e. Small , Medium , Large , Extra Large.

 

A : You can call on our help line 0304 -1111 210 . Our customer support will guide you regarding this according to your order status.
Call timings: 10am to 6pm (Mon – Sat)
Time zone in Pakistan (GMT+5)

 

A : We don’t have open pictures . Dresses are 100% original , it is same as shown in the model pic. If you are not satisfied after purchasing you can exchange or return it easily.

 

A : You will get “return and exchange” card along with the parcel , fill it and send it to given address in the card. You can send by any traceable courier example TCS , Leopard etc.
please refer to our return and exchange policy for more details : https://www.salitexonline.com/pages/return-and-refunds

 

A : All orders are important and all customer are valuable to us. Only International orders that are unpaid are not processed. It is mandatory for international customers to pay through debit/credit card at the time of checkout.

 

A : Our complain number is 0333-6161284.

Kindly Whatsapp your issue with Order I.D so we can resolve it as soon possible.

 

A : Our Store timings are 10 AM to 10 PM.

 

Karachi

Hyderi : Shop NO 2, Plot no D-14, Block-H Near Five Star Roundabout, North Nazimabad Karachi
Contact No : 0309-4442872
E-mail Address : Hyderi.outlet@salitex.com


SquareOne : Plot # 118-G, Main National Stadium Rd, near Askari-IV, Gulshan-e-Iqbal, Karachi, Shop Number SF-60 - Second Floor Karachi
Contact No : 0309-4448682
E-mail Address : squareone@salitex.com


DMTR : Shop NO. SF-02, 2nd Floor, Dolmen Mall Tariq Road Delhi Society, Delhi CHS PECHS, Karachi
Contact No : 0309-4448681
E-mail Address : dmtr.outlet2@salitex.com


LuckyOne Mall : La-2/B, Block 21, Main Rashid Minhas Road Opp. Ubl Sports Complex, Karachi
Contact No : 0309-4442879
E-mail Address : Luckyone.outlet@salitex.com

Hyderabad

Shop # 1152, Garrison Shopping Complex, 18 Division, Hyderabad Cantt, Hyderabad
Contact No : 0309-2221037
E-mail Address : Hyderabad@salitex.com

Rawalpindi

Shop # 11, Akhter Plaza Saddar Rawalpindi
Contact No : 0309-4442915
E-mail Address : Pindi@salitex.com

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